Terms of Service
Disco Pups – Dog Walking & Pet Sitting Services
Effective July 1st, 2025
By booking a service with Disco Pups, you agree to the following terms and conditions:
1. Bookings & Cancellations
All services must be booked in advance via our website, or direct contact.
Cancellations made with less than 3 days notice may be subject to a cancellation fee (typically 50% of the service cost).
No-shows or same-day cancellations are non-refundable.
Times as estimated and services may take place up to 30 minutes before or after the agreed upon time.
3. Payment
Payment is due at the time of booking service.
We accept Venmo, Zelle, and Apple Pay.
4. Dog Behavior & Safety
All dogs must be friendly and non-aggressive toward humans.
If your dog has any behavioral issues (leash reactivity, anxiety, aggression, etc.), they must be disclosed during your consultation.
Disco Pups reserves the right to refuse or discontinue service for any pet that poses a safety risk.
Dogs must have a secure collar/harness and up-to-date ID tags.
5. Vaccinations & Health
All pets must be up to date on required vaccinations (Rabies, Distemper, Bordetella for dogs).
Please notify us of any medical conditions or medications your pet is taking.
6. Weather Policy
Walks may be shortened, rescheduled, or modified during extreme weather (heat, storms, ice) for the safety of your pet and our walkers.
Indoor play or potty breaks may be substituted when needed.
7. House Access & Security
Clients must provide reliable access to the home via key, lockbox, or smart entry.
We are not responsible for damages resulting from access issues or faulty locks.
8. Photo & Visit Updates
Each service includes a visit summary and photos sent via text or email.
Photos may be used for social media or marketing.
9. Liability
Disco Pups is fully insured and bonded.
We are not liable for uncontrollable events such as pet injuries due to faulty leashes, unpreventable incidents during walks, or acts of nature.
Owners are responsible for any harm or damage caused by their pet to property, people, or other animals.
10. Charity Contributions
For every paid service booked, Disco Pups donates $2 to a local animal welfare charity. Contributions are made monthly and are not tax-deductible for clients.
If you have any questions about these terms, feel free to reach out. We’re happy to clarify anything and make sure you and your pet feel comfortable, informed, and confident in choosing Disco Pups.